“Most of the successful people I’ve known are the ones who do more listening than talking.” Bernard Baruch
To know whether you are an Active Listener is to understand what is Active Listening.
Active listening is when you are talking with someone you pay attention to the conversation and take the time to understand what the person is telling you. Your focus is on what’s being said to you, digest what is being said and if needed ask questions that will give you a better understanding of what you are being told.
Many times we really aren’t listening. While that person is talking we often are formulating an answer before we really understand what the person is trying to convey. By allowing them to finish you have a better idea on what it is that they truly want or need. You also shouldn’t only be listening to the words, but looking at their body language. Really get the feeling of what they are saying.
The last thing you should be doing is simply waiting for the person to finish so that we can do the talking. Waiting to give the sales pitch. This is a clear sign that shows you aren’t listening, or even concerned.
It’s very possible that after listening you can’t help them, and the only thing they get out of the conversation is that you were there for them to talk. Someone to listen to them, listen to their problem. And maybe that is all they needed.
But by listening you have build trust. And people like to do business with people they trust. Trust builds a relationship. Where that relationship goes could be to someplace that ends up benefiting you both.
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As we network we often invite others to have a 1-on-1, either have coffee, lunch or simply a phone call with a person we just meet. This is the time when we should be actively listening. Spend time getting to know them, and then allow them to know you. Build that relationship and see how it grows.